Privacy policy
Privacy Policy for Blosh Scents
Effective Date: [Insert Date]
At Blosh Scents, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website [www.bloshscents.co.uk] (“our site”), make a purchase, or interact with us.
Please read this policy carefully to understand our views and practices regarding your personal data.
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1. Who We Are
Blosh Scents (“we”, “us”, or “our”) is a UK-based brand offering premium home fragrance products. For the purposes of data protection legislation, we are the data controller of your personal data.
Contact Details:
Blosh Scents
Email: [Insert Email]
Phone: [Insert Phone]
Address: [Insert Business Address]
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2. Data We Collect
We collect and process the following personal data:
A. Information You Provide to Us Directly
Identity Data: Full name, username or similar identifier
Contact Data: Billing address, shipping address, email address, phone number
Financial Data: Payment card details (processed securely via third-party payment gateways)
Transaction Data: Details of purchases and order history
Account Data: Login credentials if you create an account
Marketing Preferences: Subscription to our newsletter or promotional emails
B. Information We Collect Automatically
Technical Data: IP address, browser type, operating system, device identifiers
Usage Data: Browsing actions, page views, referring sites, and interaction with our site
C. Information from Third Parties
Payment providers (e.g., Stripe, PayPal)
Delivery partners (e.g., Royal Mail, Evri)
Analytics providers (e.g., Google Analytics)
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3. How We Use Your Information
We will only use your personal data when legally permitted. Most commonly, we use your data to:
Process and fulfil your orders
Manage your account
Send transactional emails (e.g., order confirmations)
Respond to your inquiries or support requests
Improve our website, services, and user experience
Send marketing communications (with your consent)
Detect and prevent fraud
Comply with legal obligations
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4. Legal Bases for Processing
We rely on the following legal bases:
Performance of a contract – when processing your order or account
Consent – for sending marketing communications
Legitimate interests – for website improvement, fraud prevention, and business analytics
Legal obligation – for record-keeping and tax compliance
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5. Sharing Your Information
We do not sell your personal data. However, we may share your data with:
Service Providers: e.g., website hosts, payment processors, delivery services
Professional Advisers: e.g., lawyers, accountants, auditors
Government Authorities: if legally required
Third-party marketing platforms (if you’ve given consent)
All third parties are required to respect the confidentiality of your data and process it in accordance with the law.
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6. International Transfers
Some of our providers may be based outside the UK. In such cases, we ensure that appropriate safeguards are in place, such as:
Adequacy decisions by the UK government
Standard Contractual Clauses approved by the UK ICO
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7. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting requirements.
Typical retention periods:
Order and transaction data: 6 years
Account information: As long as the account is active
Marketing data: Until you unsubscribe
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8. Your Rights
Under data protection laws, you have the following rights:
Right to access your data
Right to rectification of inaccurate data
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to marketing
Right to withdraw consent at any time
Right to lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at: [Insert Email]
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9. Marketing Communications
You can opt in or out of marketing communications when creating an account or checking out. You can also unsubscribe at any time via the unsubscribe link in our emails or by contacting us.
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10. Cookies
Our website uses cookies to enhance user experience and analyze website usage. For more information, please read our [Cookie Policy] (link if available).
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11. Security
We implement appropriate technical and organisational security measures to protect your personal data. These include secure servers, encrypted payment systems, and limited access to data.
However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and avoid sharing your credentials.
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12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. Please read their privacy policies.
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13. Children’s Privacy
Our site is not intended for children under 16, and we do not knowingly collect personal data from children.
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14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified by email.
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15. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Data Protection Officer
Email: [Insert DPO or general contact email]
Address: [Insert Business Address]
Privacy Notice (Short Form)
At Blosh Scents, we care about your privacy. We collect and use your personal data (like your name, contact details, and payment information) to process your order, deliver products, and improve your experience. We never sell your data and only share it with trusted service providers when necessary (e.g. payment processors and delivery partners).
By placing an order, you agree to our [Privacy Policy] and [Terms & Conditions].
You can manage your marketing preferences anytime.
For full details on how we handle your data, please read our Privacy Policy or contact us at [email@email.com].